Privacy Policy

At Royal Ahram, we are committed to safeguarding your privacy online. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our ecommerce website. By accessing or using our website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order on our website.

b. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and browsing patterns to enhance your experience on our website.

2. How We Use Your Information:

a. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

b. Improving User Experience: We may use non-personal information to analyze website traffic, track user interactions, and improve the functionality and performance of our website.

c. Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and promotions. You have the option to opt-out of receiving marketing communications at any time.

3. Information Sharing:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in processing payments, shipping orders, and managing our website. These service providers are obligated to maintain the confidentiality of your information.

b. Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies:

We may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and gather information about your preferences. You have the option to disable cookies through your browser settings, but this may affect certain features of our website.

6. Children’s Privacy:

Our website is not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.

7. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@royalahram.com.